Deliveroo drives business agility with HK food caterers

NetSuite Customer Success Story - Deliveroo

More than 1500 Hong Kong food and catering entrepreneurs* have taken advantage from Deliveroo’s agile platform and scalable backend business system powered by Oracle NetSuite, to embrace the opportunity of the spike of take-away food business.

What about my HK startup/small business? Where is my opportunity?

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For Deliveroo, how can they manage Hong Kong’s suppliers base 200% increment in the past eight weeks? Take 12 orders per restaurant as example, the platform might have to manage 18,000 more orders a day! For such a short-notice demand increase, NetSuite’s #CloudERP might play a fatal role in managing the sudden scaling up in their business operations from the transaction, supplier management, cash flow, etc.

Back in 2013, Deliveroo, the UK-based takeaway food ordering and delivery service company with an annual growth of 650%, has also tapped the underserved food delivery service market and then have overcome their international expansion issues with NetSuite, as Nick Green, the former Head of Sales and Emma Whibley, the former Finance Director at Deliveroo explained.  The NetSuite #1CloudERP supports multi-currency and multi-country tax regulation chart of accounts that help them manage different market’s unique financials, such as the average order value, delivery fee, restaurants service fees.

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Emma particularly finds the mutl-currencies consolidation outperform other account software by helping her prepare financial reports of all markets handily on a single platform.

Netsuite Success Customer Story

How can my business unlock this opportunity?

Register Unlocking Profitability webinar on 22 April 2020 at 11 am. From experienced investors, successful funded startup entrepreneur and NetSuite’s Practice Manager, you may find the insights that resonate with your business challenges and get ready for a quick change.

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